Customer Care Centers spend 35% of their time on inconclusive identification procedures
ID-CALL enables customer care agents to identify their clients safely and efficiently.
ID-CALL was created for insurance companies, government agencies, hospitals, doctors offices.
GDPR compliant customer identification
Identify your customer before you say helloClean Workspace
I like to keep everything in order.
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VISIT PROJECT
A client starts a calls or chat
Clean Workspace
I like to keep everything in order.
Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod tempor invidunt ut labore et dolore magna aliquyam erat, sed diam voluptua. At vero eos et accusam et justo duo dolores et ea rebum.
Stet clita kasd gubergren, no sea takimata sanctus est Lorem ipsum dolor sit amet.
VISIT PROJECT
And the agent wants to know who’s talking
Clean Workspace
I like to keep everything in order.
Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod tempor invidunt ut labore et dolore magna aliquyam erat, sed diam voluptua. At vero eos et accusam et justo duo dolores et ea rebum.
Stet clita kasd gubergren, no sea takimata sanctus est Lorem ipsum dolor sit amet.
VISIT PROJECT
Using ID-Call, he invites the client to identify himself
Clean Workspace
I like to keep everything in order.
Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod tempor invidunt ut labore et dolore magna aliquyam erat, sed diam voluptua. At vero eos et accusam et justo duo dolores et ea rebum.
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VISIT PROJECT
And sees who’s talking directly on his screen.
Clean Workspace
I like to keep everything in order.
Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod tempor invidunt ut labore et dolore magna aliquyam erat, sed diam voluptua. At vero eos et accusam et justo duo dolores et ea rebum.
Stet clita kasd gubergren, no sea takimata sanctus est Lorem ipsum dolor sit amet.
VISIT PROJECT
After a conversation has finished, all personal data are deleted.
Clean Workspace
I like to keep everything in order.
Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod tempor invidunt ut labore et dolore magna aliquyam erat, sed diam voluptua. At vero eos et accusam et justo duo dolores et ea rebum.
Stet clita kasd gubergren, no sea takimata sanctus est Lorem ipsum dolor sit amet.
VISIT PROJECT
