identify your customer before you say hello
A traditional communications session like a phone call, a chat or a video call cannot certify the identity of the different parties. Phone numbers can be spoofed and passwords can be stolen.
In a bloqzone, the identity of the participants is safeguarded
Who can access the data?
A traditional communications session will leave a trail of data in external databases.
In a bloqzone, no data are stored in third party databases
bloqzone built ID-Call, a GDPR-compliant customer contact framework. The customer contact can be a phone call, video call, through social media or chat.
ID-Call verifies the callers identity through an SSI-framework like Sovrin or IRMA, or identity frameworks such as DIGID or IDIN. This enables the customer care agent to engage directly in a safe, personal dialogue with the customer. Your customer or client will experience a quick and safe service.
bloqzone supplies call-to-action buttons for your contact page providing a seamless and secure pre-identified call-setup. From now on, as soon a customer reaches out, you’ll know who’s calling.
Bloqzone is a Sovrin Steward
Stewards are responsible for operating the nodes that maintain the Sovrin Network—a distributed ledger that allows people and organizations to control their digital identities through SSI technology.
The 50+ Sovrin Stewards play a major role in network governance, ensuring that it is independent from control by any one industry, company, enterprise, or nation. See Sovrin.org