identify your customer before you say hello
Who is calling?
A traditional communications session like a phone call, a chat or a video call cannot certify the identity of the different parties. Phone numbers can be spoofed and passwords can be stolen.
In a bloqzone, the identity of the participants is safeguarded
Who can access the data?
A traditional communications session will leave a trail of data in external databases.
In a bloqzone, no data are stored in third party databases
bloqzone offers a GDPR-compliant customer contact framework. The customer contact can be a phone call, video call or chat.
bloqzone verifies the callers identity through an SSI-framework. This enables the customer care agent to engage directly in a safe, personal dialogue with the customer. Your customer or client will experience a quick and safe service.
bloqzone supplies call-to-action buttons for your contact page providing a seamless and secure pre-identified call-setup. From now on, as soon a customer reaches out, you’ll know who’s calling.